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December 28, 2023

LuLu Exchange Marks Milestone with 100th Customer Engagement Centre in the UAE

LuLu Exchange proudly hit another milestone in its growth and success with the inauguration of the 100th customer engagement centre at Q1 Mall, Al Warqa, Dubai. This historic achievement reinstates the company’s commitment to enhancing customer experience and expanding its reach in the region. The newly opened customer engagement centre takes the tally of global engagement centres under LuLu Financial Holdings to 314.

The milestone 100th Customer Engagement Centre was inaugurated by Mr. Satish Kumar Sivan, Consul General of India, Dubai, alongside Mr. Adeeb Ahamed, Managing Director of LuLu Financial Holdings in the esteemed presence of the company’s senior management and key dignitaries from the financial industry. LuLu Exchange’s remarkable growth is a testament to its dedication to providing essential financial services. This Customer Engagement Centre is a significant step forward, reflecting the company’s commitment to the community.

The company’s commitment to a value-driven approach is evident in every aspect of the operations, ensuring integrity and customer satisfaction. LuLu Exchange actively works towards financial inclusion, recognizing the importance of accessible financial services for all. This commitment aligns with the company’s broader vision of making a positive impact on the communities and environment with a focus on sustainability. The persistent support from the leadership and governance of the UAE has been instrumental in LuLu Exchange’s growth journey. The nation’s strategic vision and commitment to excellence have provided a solid foundation for the company’s success. LuLu Exchange remains dedicated to upholding high standards in financial services, with gratitude for the trust placed in them by millions.

Since LuLu Exchange’s establishment in 2009, marked by the inauguration of the first Customer Engagement Centre in Abu Dhabi, LuLu Exchange has undergone a significant transformation, evolving into a diversified leader within the global payments industry. Over the past 15 years, the company has expanded its presence across all seven emirates of the UAE, making a substantial impact on the financial landscape.

LuLu Exchange has consistently demonstrated remarkable growth over the last decade, aligning with the growing demand for remittance services, and established itself as a trusted global financial service provider. This underscores LuLu Exchange’s integral part in the global financial landscape and further reinforces its unwavering dedication to providing secure and transparent cross-border payment solutions.

This accomplishment is made possible through its extensive network of customer engagement centres throughout the UAE and the proprietary LuLu Money digital payments app, reflecting the company’s unwavering commitment to excellence in financial services. As LuLu Exchange continues to evolve and grow, its legacy of innovation and customer-centric initiatives remains a driving force in the dynamic landscape of global financial services.