LuLu Exchange Enhances Customer Convenience with the Opening of Mussafah 10 Customer Engagement Centre

Abu Dhabi, UAE: LuLu Exchange, a leading name in cross-border payments and foreign exchange, has opened the latest branch in Mussafah 10, Abu Dhabi. The move marks another significant milestone in the company’s journey to provide seamless, accessible, customer-focused financial solutions across the UAE.

The new relocated branch in Mussafah 10 reflects LuLu Exchange’s ongoing commitment to improving customer experience through strategic placement and service enhancement. Situated in one of the most vibrant and well-connected zones of Mussafah, the customer engagement centre aims to offer greater ease of access to individuals and businesses in the area, many of whom rely on LuLu Exchange for their everyday remittance and foreign exchange needs.

This opening is part of the brand’s broader efforts to align with evolving customer preferences and community growth patterns. As Abu Dhabi continues to expand, with Mussafah standing out as a major industrial and residential hub, LuLu Exchange has recognised the importance of maintaining a strong, convenient presence in the locality. The new Mussafah 10 strengthens the company’s regional footprint and allows to offer a more streamlined and accessible service experience to its loyal customer base.

Speaking on the occasion, Mr. Adeeb Ahamed, MD, LuLu Financial Holdings, said: “The opening of our Mussafah 10 branch is a direct response to the feedback and expectations of our customers. Our mission has always been to be where our customers need us the most and this new location allows us to do just that, offering faster, more convenient access to our services in one of Abu Dhabi’s busiest and most dynamic districts.”

Sharing his thoughts, Mr. Thampi Sudarsanan, CEO of LuLu Exchange, said “Be it across the counter or through our digital platforms, as the demand for accessible financial services continues to grow, we remain committed to creating positive experiences through every customer interaction.

While this branch represents a new physical space, it also carries forward the trust that customers have come to associate with LuLu Exchange in the region. With over 140+ branches across the country and a growing digital ecosystem, the company continues to deliver on its promise of simplifying money.