Share Your Thoughts and Help Us Improve!

Personal Informations
Questions

How satisfied are you with the overall services? (Any one Option)

Please rate your experience with the following aspects of our service (On a scale of 1 - 5, where 1 = Very Dissatisfied and 5 = Extremely Satisfied):

Which of the following services at Lulu Exchange are you aware of and have used recently? (Single Option)

Sending Money via Branch
Sending Money via Lulu Money App
WPS – Wage & Salary (MyPayMyCard)
Receive Money
Other Services of Lulu Exchange (Bill Payments, Top-ups, Air Tickets, etc.)

How would you rate the behavior and knowledge of the staff at Lulu Exchange? (Single Option)

(On a scale of 1 - 5, where 1 = Very Dissatisfied and 5 = Extremely Satisfied):

How satisfied are you with the way we handle customer complaints? (Single Option)

(On a scale of 1 - 5, where 1 = Very Dissatisfied and 5 = Extremely Satisfied):

How likely do you recommend our service to others? (Single Option)

(On a scale of 1 - 5, where 1 = Very Dissatisfied and 5 = Extremely Satisfied):

What was the most important factor influencing your satisfaction with our services?

(Please select one)

Which areas of our services do you believe we should improve?

(Please select all that apply)

Please share any additional comments or suggestions you may have to help us better serve you:

LuLu International Exchange licensed by the Central Bank of UAE.