LuLu Exchange Opens New Customer Engagement Centre at the Iconic Sheikh Zayed Festival City

The new customer engagement centre marks the 407th Customer Engagement Centre globally under LuLu Financial Holdings, strengthening the company’s commitment to accessible and trusted financial services.

UAE, 30-10-2026: LuLu Exchange, one of the UAE’s leading foreign exchange and cross-border payments companies, has inaugurated the new LuLu Exchange Customer Engagement Centre at the Sheikh Zayed Festival City in Al Wathba, Abu Dhabi, marking a significant milestone as the new Customer Engagement Centre globally under LuLu Financial Holdings.

Located at Gate No. 1, the new LuLu Exchange brings trusted financial services closer to the families, residents and visitors who gather at one of the UAE’s most celebrated cultural events. The annual festival honours the legacy of the late Sheikh Zayed bin Sultan Al Nahyan, preserves Emirati heritage and brings together international pavilions from dozens of countries. The centre offers convenient access to money transfer, foreign currency exchange, WPS and other financial services, catering to the financial needs of visitors from many nationalities.

Mr. Adeeb Ahamed, Managing Director, LuLu Financial Holdings, said: “The Sheikh Zayed Festival celebrates the vision of the UAE’s founding father and the spirit of a nation that welcomes people from across the world. We are proud to be part of this occasion, serving communities from every corner of the world. Our focus remains on building meaningful customer relationships and making reliable, accessible financial services part of everyday life.”

Mr. Thampi Sudarsanan, CEO, LuLu Exchange UAE, said: “The opening of our Festival City Customer Engagement Centre is another important step in strengthening our nationwide network and enhancing customer convenience. With thousands of residents and visitors from diverse communities coming together here, we are committed to providing accessible financial solutions backed by personalised service.”

Driven by a vision of service excellence, we continuously elevate our digital capabilities to make financial services more accessible and efficient with the LuLu Money App. LuLu Exchange remains committed to delivering secure, reliable and customer-centric financial solutions that connect people, support businesses and empower communities across its markets.

About LuLu Exchange

LuLu Exchange is one of the UAE’s most established providers of foreign exchange and remittance services, with a network of 170+ customer engagement centres across the UAE. Founded on the principles of accessibility, reliability, and customer trust, the company has grown in step with the nation’s pace, expanding its footprint while staying close to the communities it serves. LuLu Exchange serves millions of customers each year through both its wide branch network and the LuLu Money App, a digital platform enabling fast and secure international transfers from anywhere in the country. LuLu Exchange is part of LuLu Financial Holdings, a diversified financial services conglomerate with operations across the Middle East, Asia, and beyond.